- RETURNS POLICY
- Warranty
RETURNS POLICY
NO Exchanges or Returns on this product.
Please check our detailed Returns Policy for more information.
Warranty
Saris Trainers are covered by a Limited Lifetime Warranty ensuring freedom from defects in materials and workmanship.
- Hammer Series:
Frame-Lifetime
Electronics: 2 years
Belt,Pulley Wheel,Freehub: 1Year - Magnus/M2 Indoor Series:
Frame: Lifetime (for failures against weld breakage),
Electronics,Resistance Unit: 2years - PowerBeam Pro and PowerSync Series:
Frame: Lifetime (for failures against weld breakage)
Electronics: 1 year - Rollers:
Frame: lifetime (for failures against breakage)
Frame finish and decals not included in warranty
Aluminum (bearings): 2 years
Exclusions
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Misuse or Negligence: The warranty does not cover damages resulting from misuse, abuse, or negligent handling of the products, including but not limited to improper installation, disassembly, or modification.
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Unauthorized Repairs or Alterations: Any attempt to repair or alter the bicycle lights by individuals or service providers not authorized by the manufacturer will void the warranty.
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Natural Wear and Tear: Normal wear and tear, including cosmetic deterioration, scratches, and fading over time, are excluded from the warranty coverage.
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Accidents or External Forces: Damages caused by accidents, collisions, or exposure to extreme external forces (e.g., impacts, falls, or severe weather conditions) are not covered under this warranty.
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Incompatible Use: The warranty does not extend to damages resulting from using the bicycle lights & Computers in ways inconsistent with their intended purpose or specifications.
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Failure to Follow Instructions: Damages arising from a failure to follow the product's operating instructions, guidelines, or recommended practices as outlined in the user manual are not covered.
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Battery Exclusions: For products with rechargeable batteries, the warranty may exclude battery degradation over time or failures caused by non-compliance with proper charging procedures.
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Third-Party Accessories: Damages caused by the use of third-party accessories, components, or modifications not explicitly approved by the manufacturer are not covered.
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Failure to Provide Proof of Purchase: Warranty claims may require proof of purchase, and failure to provide such documentation may result in the exclusion of the product from warranty coverage.
Terms & Conditions
- Service must be performed by Saris or an authorized retailer.
- Insurance, handling and transportation charges to Saris Distributor shall be borne by Customer.