I have shopped online from BOTS so many times and this happens to be the only product that I am disappointed with. Considering the price and the brand, I expected a flawless product. First of all, I ordered the normal medium size glove. However, what I received was the LF version and in spite of trying to explain to customer care about the wrong product. Their explanation was that there was no normal medium size in this brand. What a bummer? I were size 7 surgical gloves often and I know what medium size means. All the riding gloves I have been wearing are medium size right from Giro to Bluegrass. Since I couldn't return them I tried altering the length of the fingers but to my dismay, they have become useless. Your gloves are very important contact points when you ride and if you don't get it right there, you are in for a miserable ride. Choose wisely.
Shucks sorry to hear this - we do have an extensive returns policy to ensure customers purchase the right item and correct sizes to prevent this very situation. Not sure why you had such an experience. Post this review - I searched for your number thru our incoming support phone log and could not find it! Was there a different mode of communication? Curious to know who spoke to you and why they were unable to support you better on this case.
I bought this pair of gloves just before a Brevet and rode for about 600KMs. The soft fabric started peeling off, especially between Thumb and Index finger joint, both hands. For something that costs so high I expected much better Quality. Not happy with this product at all.
While the Gel cushioning is good, I'm afraid it wont last more than 6 months, even if I use carefully.