I ordered fender wrong size and they immediately replaced it without any problems that to very fast
I wanted to install this fender on my Single Speed Hybrid bike - Firefox Voya. The fender is useful only for tires with a width less than or equal to 28mm. While it said it is suited for cycles with 700c tires, I feel it is not fitting correctly so. Mainly due to the length of the struts. I'll be visiting BOTS store in person to get this fixed by the experts. I don't think this can be done as a DIY project. Extremely disappointed.