Placed order on the 6th of Dec. Received delivery on the 9th of Dec and the shoe felt tight for its size. Immediately got in touch and raised a return request on the 10th of Dec. They had a larger size but they would only ship this size after they receive and inspect the smaller size. The return shipment was collected on the 18th!! After 8 days of raising the return request!! And I still have to wait for them to receive the smaller size, inspect and then ship the new size, and for me to receive them. Don't know what day and age we are living in where the logistics can be this slow and there is no trust on the customer.