The DURA-ACE groupset is the result of Shimano's ongoing passion for technology. This is reflected in every single component in the groupset. All components are joined together to work as one, reinforcing each other for unparalleled performance. This is how DURA-ACE achieves ultimate supremacy.
Our HELP CENTER has a detailed list of commonly asked questions by our riders.
What is the estimated delivery time for this item?
Once an order has been placed, we aim to process and ship from our warehouses within 48 hours. An email with tracking details will be sent as soon as items have shipped.
Delivery timelines depend on
1. Product Availability
2. Location of Delivery
Broadly speaking, our logistics partners deliver within 1 to 14 business days depending on the location of delivery.
Remember, "Business Days" exclude public holidays and Sundays. Remote areas take additional time.
Can I Return/Exchange an item?
You have 15 days to return an item from the date you received it.
Returns & Exchange are eligible only in the following scenarios:
1. Was delivered in a damaged condition
2. Missing parts or accessories
3. Incorrect item delivered
4. Has manufacturing defects
Returns & Exchange are NOT applicable for Colour, Sizing issues or incorrect purchases.
Kindly Refer to the Sizing Chart or reach out to us for assistance.