I bought a Trek Dual Sport 1 bike from BOTS Jayanagar two weeks ago. Wothout doubt it is an excellent product. And without doubt your store is well stocked woth some of the best bikes in the market.
However, what is badly wrong with BOTS - and in fact very very badly wrong - is the attitude of your showroom staff to customers. From the time I dropped in for an enquiry till the time I selected and ordered the bike to the time of delivery and beyond, all I got from your sales staff, especially Rizwan and on one occasion another chap whose name I dont know, was cold unsmiling stares and very little communication. All the time their attitude was one of bored and supercilious indifference. As if they were doing me a big favour by talking to me. I was left wondering whether I was the customer of BOTS or if it was the other way round.
I love the bike but honestly feel that I could have picked up this bike from another dealer who would be more interested in the customer.