EMI POLICY

EMI is offered on Credit Cards from the following card issuing banks - Kotak, HSBC, AXIS, Yes bank, RBL, Standard Chartered, ICICI & IndusInd Bank.

We utilise the services of PayU, a well-known and highly respect payment processor, to handle our financial transactions for the site including enabling an EMI via your card issuing bank. PayU is one of the largest consumer payment processors globally - with the parent company bringing in about $15 Billion (that's a lot of bicycles!) and have a rock solid India team who are responsive and top of their game.

Please make sure you read thru the following details pertaining to availing EMI for product purchases.
Details are provided by PayU and are subject to change.

HOW TO AVAIL AN EMI ON OUR SITE

1.  Select your preferred EMI option at the payment page.
2.  Final EMI is calculated on the total value of your order at the time of payment.
3.  The Bank charges annual interest rates according to the reducing monthly balance. In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the outstanding balance.
4.  In case of any kind of refund in an EMI transaction, interest already billed in a particular transaction will not be refundable under any circumstances. You may check with the respective bank/issuer on how a cancellation, refund or pre-closure could affect the EMI terms, and what interest charges would be levied on you for the same.

Please use the website chat or get in touch with us for further assistance on EMIs.


EMI - FREQUENTLY ASKED QUESTIONS

Is there a minimum order amounts to qualify for an EMI?
Will any credit card work for an EMI?
Help, I have been charged full amount of the transaction!
My issuing bank call center has no information on EMI conversion
The transaction amount has not converted into EMI in 7 working days
My bill has been generated and full amount has been charged to me
Sum total of all EMIs is more than the transaction amount
My bank has rejected EMI conversion. Why?
My bank has rejected EMI conversion as I did not quality for an EMI. What do I do next?

EMI TERMS & CONDITIONS

1. Issuer bank’s credit card holder, at the time of making payment for products purchased from merchant, through PayU services may opt for cards EMI based purchase.
2. At the time of transaction, issuer banks’ credit card holders’ card are charged in full amount by the acquiring bank of PayU.
3. The merchant shall endeavour to deliver the product/service only after receiving a confirmation from the customer that said transaction has been converted into EMI
4. PayU shall send details of the settled transactions for conversion to EMI along with its complete details, not later than 2 business days from the date of transaction to card issuing bank.
5. The transactions shall be converted to EMI transactions in offline mode
6. The issuer bank shall endeavour to convert all transactions approved by them to EMI within 5 business days.
7. An EMI calculator needs to be available on the website before the payment page to explain the EMI calculation to the end customer and assist the customer in taking an informed decision.
8. The issuing bank may modify the terms of the EMI offering at any time. Further, the issuing bank may at its sole discretion chose to reject or change EMI tenure (basis customer history, amount of transaction) or withdraw EMI scheme completely.
9. PayU shall not be responsible to the merchant of the issuer banks credit cardholder for any disputes arising due to non-conversion of a transaction to EMI or informing the merchant about EMI rejection. The customer will have to inquire about the status of their EMI request from their issuing bank.