There’s a reason this is one of our bestselling, longest-running packs: it’s got everything you need, and nothing you don’t. The M.U.L.E.® has a narrow-gauge design that keeps it light and maneuverable—so even when it’s fully loaded for a day of mountain biking, it won’t get in your way. The latest edition is built around the brand new Crux reservoir, which is even easier to load and refill, and delivers more water with every sip. Since we launched the first M.U.L.E. in 1996, mountain bikers have been telling us that it hits the sweet spot of size vs. storage: it’s lightweight, but big enough to carry three liters of water and a day’s worth of snacks and gear. Over the years, we’ve also added air channels to keep your back cool, universal helmet hooks, and clever compartments for stashing tools, keys and electronics. The latest version also features a magnetic tube trap that snaps easily into place, so you can hydrate without taking your eyes off the trail.
Our HELP CENTER has a detailed list of commonly asked questions by our riders.
What is the estimated delivery time for this item?
Once an order has been placed, we aim to process and ship from our warehouses within 48 hours. An email with tracking details will be sent as soon as items have shipped.
Delivery timelines depend on
1. Product Availability
2. Location of Delivery
Broadly speaking, our logistics partners deliver within 1 to 14 business days depending on the location of delivery.
Remember, "Business Days" exclude public holidays and Sundays. Remote areas take additional time.
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Can I Return/Exchange an item?
You have 15 days to return an item from the date you received it.
Returns & Exchange are eligible only in the following scenarios:
1. Was delivered in a damaged condition
2. Missing parts or accessories
3. Incorrect item delivered
4. Has manufacturing defects
Returns & Exchange are NOT applicable for Colour, Sizing issues or incorrect purchases.
Kindly Refer to the Sizing Chart or reach out to us for assistance.
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VENDOR SHIPPED ITEM - can expect shipping delays!!
If you need this component urgently, please reach out to Rider Support for product availability confirmation.
We’re continuously improving to ensure the best products are made available at the best price.
Like in this case, some items might face shipping delays as they are shipped directly from manufacturer warehouses.