It took a while for the shorts to be shipped, with multiple prompts from my side. Unfortunately, the 'track order' functionality didn't seem to work and I had to rely on whatsapp conversations to figure out the status of my order. But that said, the Gambitt Shorts are my very first cycling shorts, and I am delighted with them. They do the job pretty well, and I have become used to the comfy nature of the chamois at my South Pole.
I made an error in the size. The exchange took ages and lots of mail exchanges. The process needs to be simplified! Decathlon is a benchmark. Just copy what they do.
I made excess payments for the delivery charges of the replacement. I have still not received the refund. One mail from you said it had been done but it had not. Yesterday another mail arrived to say it was being done and would take 7 days. Again just benchmark Decathlon. The money is in the bank within 4 hours of them accepting the return.