Polygon Heist X5 hybrid bike in Cream, right-side profile
Polygon Heist X5 hybrid bike in Cream, front three-quarter angle
Polygon Heist X5 hybrid bike in Cream, rear three-quarter angle
Polygon Heist X5 hybrid bike in Cream, detail view of frame and drivetrain

Polygon Heist X5 (Cream)

502773003

Regular priceRs. 63,990.00
/
incl., of all taxes. Shipping calculated at checkout.

Size

A step-up urban hybrid for riders who want a smoother fork and wider gearing, with 10-speed Shimano Deore shifting and a lockout fork tuned for both pavement and light trail.

Overview

The Heist X5 sits above the X2 in Polygon's hybrid line, built around the same AL6 urban cross frame but stepped up to a Shimano Deore 1x10-speed drivetrain with an 11-42T cassette for a genuinely wide gearing range. A SR Suntour NVX fork with hydraulic lockout lets you firm up the front end for efficient pavement riding, or open it up for comfort on rougher surfaces.

Shimano BR-MT201 hydraulic disc brakes provide confident, consistent stopping power, and WTB Riddler 700x45C tires balance efficiency on the road with grip once the terrain turns rough. It's built for riders who want a noticeably more capable bike than the entry-level Heist X without jumping all the way to the X7.

It's aimed at daily riders who want real range and real comfort adjustment, not just a fixed setup.

Why You'll Like It

A fork you can tune on the fly
The SR Suntour NVX's hydraulic lockout lets you firm up the fork for efficient road riding or open it up for comfort on rougher terrain, switching as the ride demands.

A genuinely wide gear range
Shimano Deore 1x10 with an 11-42T cassette covers flat cruising and real climbs without a front derailleur to maintain.

Dependable hydraulic braking
Shimano BR-MT201 brakes give consistent, confident stopping power whatever the weather.

Tires that don't force a compromise
WTB Riddler 700x45C tires roll efficiently on pavement while still gripping when the surface turns rough.

A frame built for mixed terrain
The AL6 urban cross frame carries the same proven platform across the Heist X range, purpose-built for city and light off-road riding.

Who Is It For?

The Heist X5 suits riders who want more from their daily commuter than an entry-level hybrid offers — real fork adjustment, wider gearing, and a bike that can handle a more varied ride without complaint.

For Indian riders, the lockout fork is a genuinely practical feature — firm it up for an efficient city commute, then open it up for comfort on the way out to rougher roads or a weekend trail, all without switching bikes.

It also works well as a step-up bike for someone who's outgrown a basic hybrid and wants real gearing range and suspension adjustment for daily use.

Good to Know

The hydraulic lockout is worth using actively — firm the fork up on smooth pavement for efficiency, and open it back up once the surface gets rough.

The wide-range 11-42T cassette means fewer gear changes are needed across varied terrain, which simplifies riding in stop-start city traffic.

Technical Specifications
  • Frame: AL6 Urban Cross, 12x142mm O.L.D. 2HRU
  • Fork: SR Suntour NVX, preload adjuster, hydraulic lockout, straight 1-1/8" threadless
  • Bottom Bracket: Threaded BB, BSA threaded, 68mm
  • Chain: KMC X10-1
  • Crank: Prowheel Charm, 36T, 2-piece crank, 170mm (S/M) / 175mm (L/XL)
  • Shift Levers: Shimano Deore SL-M6000, 1x10-speed trigger
  • Cassette: Shimano CS-HG500, 10-speed, 11-42T
  • Front Derailleur: N/A - 1x drivetrain, no front derailleur
  • Rear Derailleur: Shimano Deore RD-M6000, direct attach
  • Grip/Tape: N/A - specific spec not confirmed in available sourcing
  • Handlebar: Entity Xpert, ext: 700mm, bar bore: 31.8mm, 6° bend
  • Stem: Entity Xpert, ext: 60mm (S/M) / 80mm (L/XL), bar bore: 31.8mm, 7° rise
  • Saddle: Entity saddle, steel rail Ø7mm
  • Seatpost: Entity Xpert, 27.2x350mm, 15mm offset, 31.8mm seat clamp w/ QR
  • Front Brake: Shimano BR-MT201 hydraulic disc brake
  • Rear Brake: Shimano BR-MT201 hydraulic disc brake
  • Front Wheel: Alloy double wall
  • Rear Wheel: Alloy double wall
  • Front Tire: WTB Riddler, 700x45C
  • Rear Tire: WTB Riddler, 700x45C
  • Pedal: PP cage, w/ reflector
  • Weight: N/A - not confirmed in available sourcing
Additional Information
  • Country of Origin: Indonesia
  • Imported By: BLITZ, Gat No. 399, Milkat, 2289, Nagar Rd, Sai Satyam Park, Wagholi, Lonikand, Pune - 412207, Maharashtra, India.
  • Net Quantity: 1N
  • Customer Care Address: 291, 10 Main, 5 Block, Jayanagar, Bangalore - 560041. Ph: (080)47183232, Email: support@bumsonthesaddle.com
  • Commodity: Bicycles
Warranty

Polygon Bicycles are covered by the following warranty terms ensuring freedom from defects in materials and workmanship.

Warranty Coverage Period:

1. For bike frame and non-suspension fork:

  • Alloy based frame and fork: 10 years
  • Carbon based frame and fork: 5 years
  • Steel based frame and fork: 5 years
  • Dual suspension series frame: 5 years

2. ENTITY-branded parts and electricity components equipped on E-bike : 2 (two) years since the date of purchase.

3. Paint and sticker are not covered in this warranty.

4. Warranty does not cover wear items such as: bearings, bushings, tires, tubes, rims, brake pads, brake and shifter cables-casings-hose, chains, gears, handle grips, bar tapes, and saddles which are subject to varying wear life depending on use, load, weather, road conditions etc.

Exclusions
  • Misuse or Negligence: The warranty does not cover damages resulting from misuse, abuse, or negligent handling of the products, including but not limited to improper installation, disassembly, or modification.
  • Unauthorized Repairs or Alterations: Any attempt to repair or alterations by individuals or service providers not authorized by the manufacturer will void the warranty.
  • Natural Wear and Tear: Normal wear and tear, including cosmetic deterioration, scratches, dents and fading over time, are excluded from the warranty coverage.
  • Accidents or External Forces: Damages caused by accidents, improper packing, collisions, unauthorized tampering or exposure to extreme external forces (e.g., impacts, falls, or severe weather conditions) are not covered under this warranty.
  • Incompatible Use: The warranty does not extend to damages resulting from using the products in ways inconsistent with their intended purpose or specifications.
  • Failure to Follow Instructions: Damages arising from a failure to follow the product's operating instructions, guidelines, or recommended practices as outlined in the user manual are not covered.
  • Battery Exclusions: For products with rechargeable Lithium-ion batteries, the warranty may exclude battery degradation over time or failures caused by non-compliance with proper charging procedures.
  • Third-Party Accessories: Damages caused by the use of third-party accessories, components, or modifications not explicitly approved by the manufacturer are not covered.
  • Failure to Provide Proof of Purchase: Warranty claims may require proof of purchase, and failure to provide such documentation may result in the exclusion of the product from warranty coverage.
  • Exclusion for Water Damage: Any damage relating to damage caused by water because some products are water repellant but not Water Proof
  • Non-specified conditions: Not includes damaged caused to products by improper accessories or improper fittings or for use in non specified conditions
Terms & Conditions
  • The warranty is available only to the Original purchaser/buyer of products
  • Service must be performed by Brand or an authorized reseller.
  • Insurance, handling and transportation charges to Brand Distributor shall be borne by Customer.
  • For some products registration is required to extend the warranty. Failure to register voids extended warranty
  • The decision to replace or repair a product is influenced by the brand and various factors

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